Effective Date: 11 November 2026
Company: Nero Global Corp.
Address: 401 Federal St #4, Dover, DE 19901, United States

1. Introduction

These Terms & Conditions govern your access to and use of the website, communications, services, onboarding processes and related materials made available by Nero Global Corp. (“Nero”, “we”, “us” or “our”).

By accessing this website, submitting an enquiry, engaging with Nero, or requesting access to any Nero service, you acknowledge that you have read, understood and agree to these Terms & Conditions.

If you do not agree to these Terms & Conditions, you must not use this website or request access to Nero services.

2. About Nero

Nero provides information about and access to financial technology and financial services, which may include multi-currency accounts, payment services, cards, and digital asset services for approved business and individual clients. Availability depends on the relevant service, provider, client eligibility and jurisdiction.

Nero’s products and services may be made available directly or through affiliates and third-party providers, depending on the relevant service and jurisdiction. Any regulated service will be provided only by the entity authorised to provide it and subject to applicable law and separate service terms.

3. Institutional and Professional Use Only

Nero is intended for institutional, professional, corporate and approved business users.

Nero is not designed as a retail trading platform, consumer investment service, public exchange, investment advisory platform or general-purpose wallet service.

Access to Nero services is subject to onboarding, due diligence, jurisdictional review, compliance approval, transaction monitoring and ongoing risk assessment.

Nero reserves the right to decline, restrict, suspend or terminate access to any service at any time where required by law, regulation, internal policy, risk assessment, sanctions screening, compliance concerns or commercial judgment.

4. No Offer or Solicitation

The information on this website is provided for general informational purposes only.

Nothing on this website constitutes, or should be interpreted as:

• an offer to provide financial services in any jurisdiction;

• a solicitation to buy or sell digital assets;

• investment advice;

• legal, tax, accounting or regulatory advice;

• a recommendation to enter into any transaction;

• a guarantee of execution, pricing, settlement, liquidity or availability.

Any services provided by Nero are subject to separate onboarding, approval, documentation and transaction-specific confirmation.

5. Eligibility

By using this website or requesting access to Nero services, you represent and warrant that:

• you are acting on behalf of a legitimate business, institution or professional counterparty;

• you have full authority to act for the relevant entity;

• all information provided to Nero is accurate, complete and not misleading;

• you are not located in, incorporated in, controlled from, or acting on behalf of any prohibited, sanctioned or restricted jurisdiction or person;

• your use of Nero services will comply with all applicable laws and regulations;

• you will not use Nero for unlawful, fraudulent, deceptive, sanctioned, high-risk or prohibited activity.

Nero may require additional evidence of authority, identity, ownership, control, business activity, source of funds and transaction purpose before granting access to any service.

6. Onboarding and Compliance Review

All clients and counterparties are subject to risk-based onboarding and compliance review.

This may include, without limitation:

• corporate verification;

• director and officer verification;

• beneficial ownership checks;

• authorised representative verification;

• sanctions, PEP and adverse media screening;

• source-of-funds and source-of-wealth review;

• wallet and blockchain analytics screening;

• transaction purpose assessment;

• review of expected volumes, jurisdictions and counterparties;

• ongoing monitoring and periodic refresh.

Nero may request documents, explanations or supporting evidence at any time before, during or after a transaction.

Failure to provide requested information may result in delayed onboarding, rejected transactions, suspended services, restricted access or termination of the business relationship.

7. Digital Asset Risks

Digital assets involve significant risks. By engaging with Nero, you acknowledge that digital assets may be subject to:

• high price volatility;

• liquidity constraints;

• market dislocation;

• technology failures;

• blockchain delays or congestion;

• irreversible transfers;

• cyber risk;

• regulatory change;

• forks, airdrops or protocol changes;

• counterparty, custody, banking and settlement risk;

• loss of value, including total loss.

Nero does not guarantee the value, liquidity, legal treatment, tax treatment, technological performance or future availability of any digital asset.

You are solely responsible for assessing whether any digital asset transaction is appropriate for your business, risk profile and legal position.

8. OTC Quotes and Execution

Any quote, price, spread, fee, rate or execution indication provided by Nero is indicative only unless expressly confirmed in writing as firm and executable.

Quotes may change without notice due to market conditions, liquidity availability, asset volatility, settlement route, transaction size, timing, banking conditions, compliance review or counterparty requirements.

A transaction is not binding until Nero has expressly confirmed acceptance and execution in accordance with the applicable transaction process.

Nero may refuse, delay, cancel or amend a transaction where required by compliance review, market conditions, operational risk, incorrect information, suspicious activity, sanctions concerns, settlement failure or other legitimate business reasons.

9. Settlement

Settlement may involve fiat currencies, stablecoins, digital assets, banking rails, payment institutions, liquidity providers, custodians or other counterparties.

Settlement availability is subject to:

• jurisdiction;

• client profile;

• banking partner availability;

• compliance approval;

• asset availability;

• liquidity conditions;

• transaction size;

• operational cut-off times;

• blockchain confirmation requirements;

• third-party processing times.

Nero is not liable for delays, failures, rejections, recalls, freezes, chargebacks, blocked transfers or other settlement issues caused by banks, payment providers, blockchain networks, liquidity providers, custodians, counterparties, regulators or other third parties.

10. Client Instructions

You are responsible for ensuring that all instructions, wallet addresses, banking details, settlement instructions and transaction information provided to Nero are accurate and complete.

Digital asset transfers are generally irreversible. Nero is not responsible for losses arising from incorrect wallet addresses, incorrect banking details, incomplete instructions, unauthorised instructions, compromised accounts or instructions submitted by persons appearing to have authority.

Nero may rely on instructions received from authorised representatives unless it has reason to believe such instructions are unauthorised, unlawful, suspicious or inconsistent with the client’s approved profile.

11. Prohibited Use

You must not use Nero services, directly or indirectly, for:

• money laundering;

• terrorist financing;

• sanctions evasion;

• fraud;

• scams;

• ransomware;

• darknet market activity;

• illegal gambling;

• trafficking;

• tax evasion;

• market manipulation;

• unlicensed financial services;

• prohibited adult, weapons, narcotics or high-risk activity;

• any activity that Nero determines to be unacceptable under its internal risk policies.

Nero may report suspicious activity, freeze or reject transactions, terminate access, retain records or disclose information where required or permitted by law.

12. Third-Party Providers

Nero may use third-party providers, including banks, liquidity providers, payment institutions, compliance vendors, blockchain analytics providers, custodians, technology providers and professional advisers.

Nero is not responsible for the acts, omissions, delays, insolvency, failures, restrictions, pricing, policies or decisions of third-party providers.

Use of certain services may also be subject to additional third-party terms, policies or requirements.

13. No Investment, Legal or Tax Advice

Nero does not provide investment, legal, tax, accounting or regulatory advice.

Any information provided by Nero is for operational, execution or settlement purposes only and should not be relied upon as advice.

You should obtain your own independent professional advice before entering into any digital asset, fiat settlement, treasury or financial transaction.

14. Fees

Fees, spreads, commissions, charges or other costs may apply to Nero services.

Any applicable fees will be disclosed, agreed or reflected in transaction pricing before execution, unless otherwise provided in a separate agreement or fee schedule.

Nero may amend its fees, spreads or pricing methodology from time to time.

15. Website Content

All content on this website is provided for general informational purposes only.

While Nero seeks to maintain accurate and current information, we do not warrant that website content is complete, accurate, current, uninterrupted, secure or free from error.

Nero may update, amend, remove or replace website content at any time without notice.

16. Intellectual Property

All website content, branding, text, graphics, logos, designs, icons, software, materials and other intellectual property are owned by or licensed to Nero, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, reverse engineer or exploit any Nero intellectual property without our prior written consent.

17. Privacy and Data Protection

Nero collects and processes personal information in accordance with its Privacy Policy.

By using this website or engaging with Nero, you acknowledge that Nero may collect, use, disclose, retain and process information for onboarding, compliance, operational, legal, regulatory, risk management and service-related purposes.

18. Confidentiality

Information exchanged between Nero and a client or prospective client may be confidential.

You agree not to disclose confidential information received from Nero, including pricing, commercial terms, onboarding requirements, operational processes, liquidity arrangements or counterparty information, except where required by law or with Nero’s prior written consent.

Nero may disclose information where required for compliance, legal, regulatory, banking, settlement, service provider or risk management purposes.

19. Suspension and Termination

Nero may suspend, restrict or terminate access to its website, services or business relationship at any time if:

• required by law or regulation;

• compliance information is incomplete or unsatisfactory;

• suspicious activity is identified;

• sanctions or AML concerns arise;

• client information is inaccurate or misleading;

• transaction activity is inconsistent with the approved profile;

• third-party providers restrict support;

• the client breaches these Terms & Conditions;

• Nero determines that continued service presents legal, regulatory, reputational, operational or commercial risk.

Termination does not affect any rights, obligations, liabilities or recordkeeping requirements that arose before termination.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Nero shall not be liable for any indirect, incidental, consequential, special, punitive or exemplary loss, including loss of profit, loss of revenue, loss of business opportunity, loss of data, trading loss, market loss, reputational loss or loss arising from price volatility.

Nero shall not be liable for losses arising from:

• market movements;

• failed or delayed settlement;

• blockchain network delays;

• incorrect client instructions;

• third-party provider failure;

• banking restrictions;

• compliance holds;

• regulatory action;

• force majeure events;

• unauthorised access caused by client-side compromise;

• inaccurate, incomplete or misleading information provided by the client.

Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.

21. Indemnity

You agree to indemnify and hold harmless Nero, its directors, officers, employees, contractors, affiliates, agents and service providers from and against any claims, losses, damages, liabilities, penalties, costs and expenses arising from:

• your breach of these Terms & Conditions;

• inaccurate, incomplete or misleading information provided by you;

• unlawful or prohibited use of Nero services;

• breach of applicable law or regulation;

• third-party claims relating to your transactions;

• settlement instructions provided by you;

• your failure to obtain required legal, tax, regulatory or corporate approvals.

22. Force Majeure

Nero shall not be liable for any delay, failure or disruption caused by events beyond its reasonable control, including market disruption, banking failure, liquidity failure, cyberattack, blockchain network failure, regulatory action, sanctions change, natural disaster, war, civil unrest, labour dispute, power failure, internet outage, telecommunications failure or third-party service interruption.

23. Amendments

Nero may amend these Terms & Conditions from time to time.

The updated version will be posted on the website with a revised effective date. Continued use of the website or Nero services after publication of updated Terms & Conditions constitutes acceptance of the revised terms.

24. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.

Subject to any separate written agreement between the parties, the state and federal courts located in the State of Delaware shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms & Conditions, the website or any related interaction with Nero.

25. Entire Agreement for Website Use

These Terms & Conditions, together with the Privacy Policy and any applicable notices or disclaimers published by Nero, constitute the entire agreement between you and Nero in respect of website access and general use.

Where you enter into a separate written agreement with Nero, that agreement will govern the relevant services and will prevail to the extent of any conflict with these Terms & Conditions.

26. Contact

For questions regarding these Terms & Conditions, please contact:

Nero Global Corp.
401 Federal St #4
Dover, DE 19901
United States

Email: compliance@nerobank.com